A Few Words About Call Forwarding
Overview
Depending on how your account is set up with us, you may need a feature on your telephone line called Call Forwarding. Call Forwarding is a feature provided by either your telephone company or telephone equipment vendor and allows your calls to be routed into our call center. We have provided you a telephone number when we set up your account for you to forward your calls to.
"What Do I Need To Do?"
Setting up Call Forwarding is a pretty simple and straight-forward process. Contact your telephone company and tell them you would like the Call Forwarding feature on your main line. Be sure to inquire as to how many calls can forward at a time (you want “multiple paths”)! Every telephone company is different and their prices for the feature and procedures for activating and deactivating Call Forwarding will vary. Be sure to ask them for detailed instructions.
IMPORTANT!
Unfortunately, Advantage TeleMessaging, Inc. has no control over the call forwarding feature on your telephone line. In addition, we do not have any way to activate or deactivate the feature on your behalf. If you are experiencing issues activating or deactivating your call forwarding, you will need to contact your telephone company or telephone equipment vendor for assistance.
Advantage TeleMessaging, Inc. owns the Call Forwarding number we have assigned to your account. You may not publish your Call Forwarding number (such as in a telephone directory or printed advertising) unless you have the written permission of Advantage TeleMessaging, Inc.
If you believe you will incur toll charges in forwarding your telephone number to the Call Forwarding number we have assigned to you, please let us know.
Have Questions?
We are always available for you if you have questions about your Call Forwarding, or any aspect of your service. Simply give us a call at (610) 372-5551 or e-mail manager@advantagetelemessaging.com.